Welcome to our store! We’re thrilled to share our handcrafted ceramic and artistic creations with you. Before making a purchase, please take a moment to review the following terms to ensure a smooth and enjoyable shopping experience.
Order Issues and Customer Support
Your satisfaction is important to us. If you encounter any issues with your order, please don’t hesitate to contact us. We’re here to help and will do our best to resolve any concerns you may have.
Returns & Exchanges
Due to the nature of our products and international shipping constraints, we are unable to accept returns or exchanges at this time. We kindly ask for your understanding in this matter.
Order Cancellations
We understand that sometimes plans change. If you need to cancel your order, please do so within 6 hours of placing it. After this period, we will begin processing your order, and cancellations will no longer be possible.
We appreciate your understanding of these policies, which help us maintain the quality and care that go into every piece we create. Thank you for supporting our small business, and we look forward to bringing a bit of handcrafted beauty into your home!